- Cancellation Policy:
- Cancellation prior to 48 hrs from arrival would be charged 100% amount.
- Cancellation after 48hrs to15 days prior to arrival will 25% charge of the total amount.
- Before 15 days 10% will charged for the total amount
- Failure to arrive at hotel will be treated as No-Show and no refund will be given.
- Cancellation of Special Packages & Day use plans are not possible & non-refundable.
- Please note that refunds will be made in the form of a credit to your card account.
- All credit card refunds will be processed in a timely manner.
The refunds process is dependent on your billing cycle with the credit card company.
Once the refund instructions leave our office it can take anywhere from 25-45 working
days for the proceeds to arrive in your account.